Surgical speciality focusing on the musculoskeletal system.
Provides healthcare services at a hospital for people who are not currently hospital inpatients.
Overall rating of care (Patient experience)
The Victorian Healthcare Experience Survey (VHES) asks patients about their experiences during their stay at a Victorian public health service. As part of the survey, patients rate the overall experience of their care.
A patient is a person for whom a hospital accepts responsibility for treatment and/or care. There are two categories of patient: admitted patient and non-admitted patient.
People Matter Survey
An annual survey of staff employed by Victoria’s public health services.
Surgery involving the modification or reconstruction of the visible physical features of the body.
Primary health care
The care you receive at your first point of contact with the health care system (e.g. when you see a physiotherapist for a sore back).
Private health sector
Health services not entirely funded by government and largely funded by private health insurance providers.
An activity that may determine, measure, diagnose or improve a patient’s condition (e.g. surgical procedure, x-ray).
The removal of part or all of the prostate.
Public health sector
Health services funded by government.
Ready for care patients
Available to be admitted to hospital having had necessary pre-admission tests or imaging. Have followed pre-admission instructions (e.g. fasting for surgery).
The Mental Health Act 2014 defines seclusion as ‘the sole confinement of a person at any hour of the day or night in a room of which the doors and windows are locked from the outside’. All seclusion events must meet legal and clinical requirements.
The process by which an episode of care for an admitted patient ceases (e.g. patient is discharged).
Surgery to straighten the nasal septum.